True Habitat is a real estate developer in Gurgaon, India. They were looking for 2 Salesforce developers on contract to hire basis.
The primary challenges in this case were:
- The client needed developers who could join them within a month.
- The client had contacted a couple of staffing agencies, but they did not proceed due to the high agency fees.
The challenge for TaAp Exchange was to source quality developers who would meet the client’s expectations within their budget. Also, we needed to accelerate the sourcing and screening process so that the client could onboard within 1 month.
The Solution – Qualified Talent as a Service
TaAp Exchange proposed Qualified Talent as a Service (QTaaS) so that the client could get qualified resources to choose from. The idea behind providing this service is to build a qualified pipeline for the client.
The qualification criteria to prepare a curated talent pipeline for the client were as below.
- High-quality skills in Salesforce
- Candidates who can join within a month
TaAp Exchange has a vendor network comprising top product engineering and IT services companies with a combined bench strength of over 30,000 developers, something not easily available to the usual tech recruitment agencies. The vendor network is built after a stringent validation process that takes into account the company size, technical prowess, project success rate, and customer reviews. The candidates who work on the payroll of these companies are already vetted for their skills and are a reliable source for specialist talent acquisition.
To meet the client’s requirements for a mix of value and skills, we targeted vendors in tier-2 cities. With a lower cost of living index in these cities, the wages are also on the lower end, making it possible to source candidates who were within the client’s budget.
The goal was to build a pipeline of 20 developers for 2 open positions for Salesforce developers within 12 days.
The process for building the qualified pipeline
TaAp Exchange used the following process to build
a diverse talentthe a diverse talent pipeline of the 20 candidates
A dedicated team of 2 technology recruiters scanned our vendor database using AI tools and identified vendors who had executed projects similar to the client’s project. We managed to identify 189 vendor companies and reached out to them with the JD. By the end of the day, we received 103 applications for Salesforce developers.
With advanced recruiting systems and a team of two technical recruiters, TaAp Exchange verified the applications and resumes to be a suitable match in terms of skills, experience level, and talent cost.
Technical assessment: A custom MCQ-based assessment was designed in collaboration with an expert from a MAANG company for Salesforce. The assessments were shared with the best-matched candidates from the screened applications.
Soft skills assessment: Candidates shortlisted after the technical assessments were tested for their soft skills, such as communications skills, confidence level, etc., via scheduled video calls.
The candidates who successfully passed through the screening and assessment were added to the qualified pipeline for client evaluation.
TaAp Exchange service for the client
1. Dashboard Access
All through the process, the client was given access to a personalized dashboard to view the progress. The clients could see the profiles of the candidates, and their status in the shortlisting process, and could schedule interviews with them.
2. Client Evaluation
TaAp Exchange assisted the client in scheduling interviews with the candidates in the qualified pipeline. We also provided support during the interview process and evaluation till onboarding. The evaluation process from the client’s end included a technical interview, a take-home assignment, and an HR interview.
Instead of charging for talent sourcing as well as hire success fees, the Qualified Talent as a Service by TaAp Exchange comes at a fixed upfront cost. The benefit of this model is that the client can access a curated list of candidates who have been assessed for the client’s specific requirements. They can evaluate these candidates to their satisfaction and onboard the selected candidates.
For hiring 2 remote candidates with 3-5 years of experience working in the IST time zone, the client was charged a one-time upfront fee of $1,000. The commitment from TaAp Exchange was to provide a qualified pipeline of 20 candidates that would allow the client to hire and onboard guaranteed resources.
- A total of 103 applications were received for Salesforce developers available for contract-based hiring.
- 20 qualified profiles in total were shared with the client in 8 days.
- The client interviewed 12 candidates and 7 cleared the first round of interviews.
- The six shortlisted candidates underwent another technical round of interviews, and the client hired the top.
The client was provided with high-quality talent.
Due to the multi-layer approach to sourcing the best candidates from our exclusive vendor network, the client received high-quality talent with skills that matched their project requirements. The contract was signed with the vendors of the top 2 candidates selected by the client. The SPOC from TaAp Exchange provided support till onboarding.
Cost to hire was reduced by 30%
TaAp Exchange successfully sourced top matching candidates for the client from Tier 2 and Tier-3 cities in India. Sourcing candidates from these cities helped ensure that the client only paid a total of $20,000 for these resources for a contract duration of six months as opposed to the $30,000 they would have had to pay, considering the higher cost of talent from Tier-1 cities combined with a standard 30% markup for contract based resources. TaAp Exchanges’ pricing and sourcing model enabled the client to save $9,000 or 30%
Hiring time was reduced by 60%
The average time to hire 2 experienced Salesforce developers would have been about 45 days. While we were committed to delivering the qualified pipeline of resources within 10 days, we could accomplish this in just 8 days. The client evaluated and onboarded 2 candidates in the next 10 days.
The total time to hire was thus 18 days as opposed to 45 reducing the time to hire by 60%.
Client satisfaction score of 9.4
The client was very happy to get candidates who met their expectations at a fraction of the cost compared to the agency fees they would have to pay otherwise. They were also satisfied with the TaAp Exchange service and found the personalized dashboard very convenient to use. They rated the overall experience at 9.4 on a scale of 1 to 10.
Why Qualified Talent as a Service?
Due to the shortage of good technical talent, sourcing skilled developers is one of the biggest challenges. While recruitment charges for staffing agencies rise higher and higher, Qualified Talent as a Service by TaAp Exchange provides clients with an affordable solution to their talent needs.
This service was perfect for the client since paying high agency fees for talent procurement was something the client was looking to avoid. Our approach was an affordable and practical solution to meet the client’s needs.
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